[Resolved] Yatra Online / Yatratrip.in — regarding the holiday package yh3779602

Arun Mahi

from Meerut, Uttar Pradesh

Website:

www.yatra.com

I have booked the package with yatra.com to andaman. After giving the quotation, i paid the initial money to book the flights. As soon as they received the money they have firstly they change my flight which is direct flight to connecting flight that increase my travel time to 4 hours. Also, the person who is talking to many times before the payment and stop taking my calls and not responding to the emails. Luckily, i haven't given the full amount but still it feels like cheated for our hard earned money going in vein with these type companies running in india.

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Jan 19, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Arun,

Greetings from Yatra.com!

We regret the inconvenience caused kindly allow us some time while we get this checked.

Best Regards,
Yatra Care

Verified Support

Dec 02, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

As per our records, customer care team would have contacted you for all your concerns and have shared the required information and resolution to you. Should you require any further assistance, please call us on[protected] /[protected] For holidays please call on [protected].

Best Regards,
Yatra Care !

Verified Support

Dec 08, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Arun,
Greetings from Yatra.com!

As per records our team have shared the correct and complete package details on to your registered e mail address, hope you have received the same, please feel free to write us back if you need any further assistance.

Best Regards,
Yatra Care