[Resolved]  Yatra Online / Yatratrip.in — self drive car refund

Address:Chennai, Tamil Nadu

(Unfortunately, vendor (Revv cars) has declined your booking request due to some rare reason. We are taking this up with them.in the meanwhile, your refund is getting processed immediately. Your reference no is[protected].) this massage send by yatra.com i book selfdrive car no 13/01/2019 but till now refund not credit in my account and also there is no proper cnt details i send two mail to yatra no reply till now almost 1 month going to up (Rs.3068.00 debited to sb-xxx0298 acbal:172.17 clrbal: 238.99 [ecom-yatra ] chennai-east mada st on[protected]:30:08. Iob.)
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Mar 17, 2019
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Feb 12, 2019
Updated by Thilsen21
Rs.3068.00 Debited to SB-xxx0298 AcBal:172.17 CLRBal: 238.99 [ECOM-YATRA ] CHENNAI-EAST MADA ST on[protected]:30:08.IOB.
Verified Support
Feb 12, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greetings from Yatra.com!

This is with reference to your concern regarding the booking under the reference number[protected].

We would like to inform you that the booking was not confirmed from the vendor end, therefore your complete refund of INR 3068.00 has been processed from our end on 12th Feb, 2019.

Please note, the refund will credit into your account with 2-7working days. Request you to please wait till stipaulted time frame.

Regards,
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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