[Resolved] Yatra Online / Yatratrip.in — yatra domestic package | |
Dear team, Iam constrained to bring to your notice that i have booked a domestic holiday trip with yatra and they confirmed me that i can check in to a hotel earliest by 5am on the morning of travel ie.20th jan 18. But now they are denying on the same. It's totally very cumbersome and inconvenient for someone travelling during night and had to stay till 7:30 am in the morning. Please address the issue asap. My details are as below: Booking ref num: yh3901467 Day of travel: 20th jan 18 Thanks Bibhu mohanta. Was this information helpful? | |
Feb 19, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Bibhu, Greetings from Yatra.com! Thank you for contacting us. We have checked the details from our end and as per our record our team has been in contact with you, also our team has contacted the hotel on your behalf for the early check in the hotel can provide you the same by 07:30 hours. We would also like to inform you that early check in is as per the availability and can be chargeable by the hotel directly. Best Regards, Yatra Care | |
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