[Resolved]  Yatra Online / Yatratrip.in — yh4383486. trip id fraud

Address:	Pune, Maharashtra, 411060
Website:	Www.yatra.com

Hi

It seems you have teamed up to do frauds with customers. We were offered to stay at bentota and when we reached hotel hibiscuss we realised we were not in bentota but put some 30kms away from bentota.
This is serious offence from yatra team and i am going to fight breach of trust.
Sales team hv pitched was not delivered.

If dont hear for compensation for all distress mentioned below and above in this mail i will take it up consumer court n social media.

I did not hear word of apology from your side yet. This is very annoying.

1. The hotel sandria lake view at kandy is not a 3 star hotel in any sense. The rooms were smelling, food was horrible with hard idlies medu wada, no response from hk staff for cleaning room in evening im event of minor spilage, wifi was not working, tv channels not working,

2. The interior n room never matched the 3 star stds. The class was missing
3. We also faced issues colombo hotel. The dinner menu was same for 2 nights with horrible menu. We had to literaly call the chef n explain how could he provide such a dry menu. 2nd day they did little changes.

Will request to process for refund of partial amount for experience you are providing n make us stay in degraded hotel vs what was committed to us.