Yatra.com — airline booking

chat2amit

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122017
Website:	Yatra. Com

I requested to update my mobile no, as my mobile no has changed, but yatra.com picked up my 5years old mobile no without asking me or taking my confirmation, now all my flight notification will not reach me, i m not able to get any help from yatra.com, as it's customer care no on website are not working and the support email id's are not responding to my complaint or request.. It is an extremely poor and yak experience from yatra.com, i will never suggest anyone for yatra.com.

I had asked them about support and some inputs for disabled patients, it has been 3days, and i have not got any response.. It made me realize yatra.com is not only insensitive to other travellers, but also insensitive and careless towards disabled.

Yatra.com is careless and poor organization and people shud not trust this for booking their flights..
My blog is just one out of millions of complaints lying on internet, yatra.com is the most condemned, abused and criticized on internet.

Shame on yatra.com

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Verified Support

Oct 26, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Amit,

Regret the inconvenience caused to you!

Would like to inform you that mobile number can be update from your end also. You need to log in your Yatra account and click on profile option and then you can change your contact number. If you are facing any problem from your end or unable to update it then would request you to kindly provide us your correct mobile number which needs to be update in your account. We will happy to assist you.

Thanks
Yatra Care

Verified Support

Oct 29, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Amit,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Thanks
Yatra Care