[Resolved] Yatra.com — E cash refund/adjustment not possible | |||
Website address: http://www.yatra.com/online/ecash-faq. given by yatra.com does not work at all. It is complete fraud. I have ecash available rs. 3196. Everytime i book airticket through yatra.com, it generates additional ecash but i could never understand how to use the ecash in my current booking of air tkts. Everytime they claim that you will get discount in your next booking and the next never comes. I kept calling their toll free no: [protected] &[protected] but none of them are available for tele-discussions with any tele-executives. Was this information helpful? | |||
Feb 5, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 05, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Shantanu, Greetings from Yatra.com! Regret the inconvenience caused. Would like to inform that T&C'S are fixed and we would not be able to do any modifications on the same. For complete information, request you to please visit on the following link: http://www.yatra.com/online/ecash-faq or share your contact details and we will arrange the call back for you. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. Best Regards, Yatra Care | |||
 1 Comment | |||
Comments
I paid money but the ticket is not book because the OTP is not send so ican not bbok my ticket but my money is not reuterned
Reply
Yatra Online / YatraTrip.in Customer Care's response, Jan 7, 2017
Verified Support
Hi, Thank you for contacting us and regret the inconvenience this may have caused to you. Kindly share your registered email ID to enable us to check the payment. If the amount is charged your refund will be processed. Best Regards, Yatra Care
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