[Resolved]  Yatra.com — money fraudly taken by yatra.com without booking

Address:	462016
Website:	www.yatra.com

I booked hotel madhava at shirdi via yatra.com with booking reference id[protected].

After reaching the hotel the manger denied me any check-in as the booking amount was not transferred to his account but in place was retained by the fraud yatra people.

None of their contact numbers were reachable. Realising their mistake they immediately contacted me and the hotel and asked not to disclose this matter anywhere and refunded me the full amount that day itself.

Now i am hereby asking that whose gonna pay for the below mentioned things:

1. The money spent by me, rs. 620, on traveling via taxi to search for another hotel at 6 am in the morning.

2. The pain and physical suffering of 5 hours for me, my wife and my 5 year old son.

3. The mental agony and frustration i had gone through the entire process.

And above all the extra amount of rs. 2200 which i had to pay off record to the hotel manager as adjustment fee as not even a single room was available else where and i was struck their with my family at the middle of no where.

I want an answer and full and final adjustment to the amount paid by me i. E. 2200 for room and 620 for the taxi which amounts to a total of rs. 2820.

This is my first mail to you people as i found this portal online. If not given the above mentioned remuneration i won't hesitate for the following:

1. Lodging a complaint at consumer forum.
2. Taking this matter on social media as i am a blogger and a reviewer myself.

Kindly revert asap.

Vipul pandey
C/o lawyer neeraj tiwari,
Consumer court,
District: bhopal