[Resolved]  Yatra.com — train refund amount not received to my account...

Address:609602
Website:yatra.com

I have booked a train ticket... Mayiladurai to madurai 2 seats fare amounts are 406.. Travel date : 14/11/2017. Booking date : 13/11/2017. Yatra send to me a message that's... Refund for yatra refference number is[protected] has been processed. Your bank transaction id for the refund of 406 is[protected]. Kindly note that the private sector banks may take 2-3 working days and public sector banks may take upto 7 working days to refund the amount in your account... Yatra customer service not responce my call... How will you credit to refund amount in my account
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Vimal,

Greetings form Yatra.com!

We would like to inform you that we have processed the refund from our end on 13 Nov 2017 for 406.00. We have contacted our bank for the refund details kindly allow us some time.

Best Regards,
Yatra Care
Verified Support
Nov 20, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Vimal,

Greetings form Yatra.com!

We would like to inform you that we have shared the refund reference number with you in a separate email registered with Yatra. Kindly share the same with your bank for the refund details. In case the bank denies for the refund kindly share the written document with us and we will take it forward with the bank.

Best Regards,
Yatra Care
Complaint comments 

Comments

I booked a train ticket mayiladurai to madurai ... since that booking was not confirmed. Rs. 406 refund amount... with referrence no. is[protected] transaction bank id :[protected]. 3days enough but still the refund amount is not credited .
I'm trying to cancellation to my train tickets but it seem to like oops! There seems to be a temporary issue plz try again ... tickets booked for 15/19/17 plzzz do smthng
Yatra Online / YatraTrip.in Customer Care's response, Nov 21, 2017
Verified Support
Dear Basudev,

Greetings form Yatra.com!

We regret the inconvenience caused kindly share the Yatra reference number and we will be happy to assist you.

Best Regards,
Yatra Care
MY Train ticket has not been booked .and my money has also been deduct from the bank. and their is no confirmation mail i have received .
i want my money back immediately otherwise.
i filled the complaint against u guyz.
Totally worst.
Yatra Online / YatraTrip.in Customer Care's response, Nov 29, 2017
Verified Support
Dear Chiku,

We regret for the inconvenience caused to you!

Would request you to kindly share your registered e-mail Id, amount & date of transaction to enable us to assist you.

Thanks
Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Dec 2, 2017
Verified Support
Dear Chiku,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Dec 6, 2017
Verified Support
Dear Chiku,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2576
    Pending
    348
    Resolved
    1922
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information