[Resolved] YatraGenie — Regarding change of seats
Bangalore, Karnataka, India
I booked a single lower berth for my journey. They canceled the bus and changed the berth without my consent. They gave me an upper double berth to be shared with other passenger. There is a difference of fare between single berth and lower berth. The staff were rude when I asked to resolve the issue. I called customer care number too, even they didn't show any concern
Complaint marked as Resolved May 10, 2017
[Dec 03, 2016] YatraGenie customer support has been notified about the posted complaint.
Verified SupportYatraGenie Customer Care's response, Dec 03, 2016
Kindly provide us your Ticket ID and Contact number. So that our support executives will resolve this issue as soon as possible.
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