[Resolved] YatraGenie — Regarding change of seats

Konka Suraj

from Puttur, Karnataka

Address:	Bangalore, Karnataka, 560050
Website:	www.yatragenie.com

I booked a single lower berth for my journey. They canceled the bus and changed the berth without my consent. They gave me an upper double berth to be shared with other passenger. There is a difference of fare between single berth and lower berth. The staff were rude when I asked to resolve the issue. I called customer care number too, even they didn't show any concern

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May 10, 2017

Complaint marked as Resolved

YatraGenie customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

YatraGenie Customer Care's response Hi Sir,

Kindly provide us your Ticket ID and Contact number. So that our support executives will resolve this issue as soon as possible.