[Resolved] YatraGenie — Regarding change of seats

1 Review
Bangalore, Karnataka, India
 Konka Suraj
I booked a single lower berth for my journey. They canceled the bus and changed the berth without my consent. They gave me an upper double berth to be shared with other passenger. There is a difference of fare between single berth and lower berth. The staff were rude when I asked to resolve the issue. I called customer care number too, even they didn't show any concern
Complaint marked as Resolved May 10, 2017

Complaint Status

[Dec 03, 2016] YatraGenie customer support has been notified about the posted complaint.
Verified Support
YatraGenie Customer Care's response, Dec 03, 2016
Hi Sir,

Kindly provide us your Ticket ID and Contact number. So that our support executives will resolve this issue as soon as possible.
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    1 860 425 1234
    Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
    YatraGenie - Regarding change of seats