YatraGenie Customer Care
YatraGenie / Paxterra Software Solutions Pvt. Ltd.
Customer satisfaction rating: 3%
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146
COMPLAINTS

YatraGenie Customer Care

YatraGenie / Paxterra Software Solutions Pvt. Ltd.

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Address
Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam
Bangalore North
India - 560002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
285
down
127

Additional info
Full List of Offices
https://www.yatragenie.com/

Nellore
Komitla Travels, Komitla Comple, Opp Current Office
Phone: +91 86 1235 0777, +91 77 9977 6905

Vijayawada
Komitla Travels, Opp Krishnaveni, High School, Ntr Circle
Phone: +91 86 6248 4566, +91 77 9977 6914

Guntur
Komitla Travels, Door No:14-4-281, GT Road, Opp to RTC Bus Stand
Phone: +91 86 3222 6164, +91 77 9977 6916

Tirupati
Komitla Travels, Opp M.S.Subba Lakshmi Statue, Poornakumba Circle, Near RTC Bus Stand
Phone: +91 87 7222 6666, +91 93 4680 7575

Hyderabad
Komitla Travels, Opp Panama Godown, Near Bus stop, Vanasthalipuram
Phone: +91 40 6590 9111, +91 73 8667 0566

Kavali
Komitla Travels, Opp L.I.C office, Trunk Road, Nellore District.
Phone: +91 86 2625 0199, +91 98 4825 5131

View More Information...

Customer satisfaction rating
3%
Complaints
146
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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YatraGenie Complaints & Reviews

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YatraGenie — driver rude behaviour

 kanth k006 on Feb 10, 2020
I was a passanger in the bus ap39tc5371 and completed by journey from nellore to bangalore on[protected] to 10-02-20.
Driver...
Complaint comments  Read comments Complaint category Employees

YatraGenie — refund not received

 Sabareesh40 on Dec 2, 2019
Hi,

I have booked a ticket on 14/11/2109, from bangalore to visakhapatnam.
So suddenly bus driver has...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

YatraGenie — need to raise a complaint on komitla bus service

 kishan_kumar on Nov 25, 2019
Dear team,

This was my worst journey i faced yesterday, bus was too late to depart apart from that no tv no...
Complaint comments  Read comments [1]Complaint category Other

YatraGenie — men's jockey missed

 Anil Varma Pelluri on Nov 24, 2019
I have taken komitla (Yatra genie) travel to visit my home town ongole from bangalore on 22nd nov 2019 (Py 05 a 5950). After...
Complaint comments  Read comments Complaint category Public Transportation

YatraGenie — soft copy of bus ticket

 Patnaikuni Sivaprasad on Oct 27, 2019
I have traveled by komitla ac sleeper bus from chennai to hyderabad on 25/10/2019 vide ticket number : ygt[protected].
Complaint comments  Read comments Complaint category Travel & Vacations

YatraGenie — bus travelling

 Sin 1234568 on Oct 6, 2019
The day when i travelled in komitla travels bus which is under yatragenie from bangalore to vijayawada was a horrible ride....
Complaint comments  Read comments [1]Complaint category Travel Agents

YatraGenie — got non ac for ac ticket

 Riyaz .vskp on Oct 5, 2019
Hi, i've booked ticket from hyderbad to visakhapatnam. Ticket details : ticket id:ygt[protected], hyderabad to visakhapatnam...
Complaint comments  Read comments Complaint category Public Transportation

YatraGenie — it is really worst app

 Rajya Lakshmi on Sep 19, 2019
Hi,
My concerns are not one. First i am not at all reciving any cashback coupons from yatragenie from past 3 months....
Complaint comments  Read comments Complaint category Travel & Vacations

YatraGenie — refund amount

 rajesh chowdary g on Sep 13, 2019
Hi,

I had booked tickets for 25th august 2019 (Nellore to hyderabad) but my ticket was not booked bouncily...
Complaint comments  Read comments [1]Complaint category Travel Agents

YatraGenie — komitla

 mreddy1984 on Sep 13, 2019
Worst bus, took a bus from chennai to hyd on 12 sept seats u 13-14, l 14,
-l-13.. It was a night mare story. But was...
Complaint comments  Read comments Complaint category Travel Agents

YatraGenie — komitla travels bangalore to ongole py 05 a 3044

 biyyapu sirisha on Aug 30, 2019
Komitla travels bus has been booked from ananda rao circle pick up at bangalore 9 pm 30th aug 2019 to ongole. There was a...
Complaint comments  Read comments Complaint category Other

YatraGenie — refunds will not be processed from operator [Resolved]

 Tirumala Rao Pedavalli on Jul 25, 2019
I have booked two tickets from Chilakaluripet to Bangalore with PNR No: YGT[protected] and YGT[protected] travel date 13th...
Complaint comments  Read comments Complaint category Travel & Vacations

YatraGenie — bus cancellation refund

 surendra1234 on Jul 23, 2019
Hi,

I had booked ticket for 24th may 2019(vijayawada to bangalore) but the bus had cancelled. I did not take...
Complaint comments  Read comments Complaint category Travel & Vacations

YatraGenie — bus cancelled abruptly due to a/c not working but tickets money not returned even after 50 days

 Shaik Ahmad on Jul 22, 2019
Bus cancelled abruptly due to A/C is not working received message 4 hours before travel time.

Ticket Number:...
Complaint comments  Read comments Complaint category Travel & Vacations

YatraGenie — bus journey from bangalore to guntur

 gmuralidhar on Jul 8, 2019
By booking is from bangalore (Silk board) to guntur bustand. Departure time at silk board is 8.00pm but the bus departed by...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

YatraGenie — luggage

 Rapeti Pranay on Jun 8, 2019
Dear concern,
I have bought my luggage in two cardboard boxes and I kept it in luggage space, since I don't have any...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

YatraGenie — bus drivers

 Rohith Aadhi on Jun 7, 2019
Hello Team, Recently I booked a ticket from Bangalore to Visakhapatnam. During the bus journey drivers were stoping the bus...
Complaint comments  Read comments Complaint category Travel & Vacations

YatraGenie — refund of tickets dated 12th april,2019

 Sravanthi Koduri on May 3, 2019
Hi team,
I have booked tickets from bangalore to ongole for 12th of april and return on 14th of april. I have immediately...
Complaint comments  Read comments Complaint category Public Transportation

YatraGenie — allocated a different bus

 Surendra Gangapatnam on Apr 21, 2019
Hi, i booked komitla bus but rapid bus was allocated. These rapid busses are not in good condition and seats not good, push...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

YatraGenie — selling seats which are booked by us

 Bhavesh Bhave on Apr 20, 2019
We are travelling from hyderabad to vizag the bus we have choose has no comfort while travelling the vehicle number hyderabad...
Complaint comments  Read comments Complaint category Travel & Vacations

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