Ybm Travels — rash driving /my mother injured

Address:

600026

Date 18th dec 2018. Madurai to chennai 11 am sleeper coach : we had a very bad experience today dt. 18th dec with ybm day service sleeper coach. The driver of the bus was keeping on applying sudden brakes. Was speeding between 95 to 102 km/hr. My mother had taken lower berth number l15 and my wife with kid were in u28 and u28. My kid was having his lunch and my other went to get the empty box. She was holding the upper berth metal rod. Fraction of second she was thrown away from 3rd berth to 1st berth near the door. She felt down and just got dragged since the driver applied a sudden brake when he was in 90 to 100 km per hr. Such a rash driving and when asked the cleaner replied saying an auto came in between. No sorry from the driver. The co passengers helped and shouted. Thaank god she just got escaped from the scratches from the mat they use. As soon as we reached home i called up the head office and they took this issue very lightly and said we will check with the driver. I didn't shout or argue with the driver because he had to drive all the way and there are other passengers too did not want to take risk.

Second they stop for lunch only around 2:45 pm to 3pm where the hotel food is very very pathetic and they charge 100 rs for one meal. Better to avoid this bus service in future. The movie was played for just 20 minutes and the monitor displayed no network error. Later we complained no action was taken.
The only request is drive slow and avoid sudden braking. Respect elderly aged people. Please do stop for lunch between 1- 1:30 pm. People can be diabetic, or bp patients.