[Resolved]  Yebhi.com — Encashment of refund amount from my wallet

Address: Bardhaman, West Bengal

Sir, I had ordered one Zen M6i Flipper green mobile from Yebhi on 10.04.2014 for Rs. 1549.00 (Order no. YBH5433529) & had paid the amount using debit card. The delivery time was 6-8 days. On 17.04.2014 I had cancelled the order since there was no update about shipment which displayed "in process" only & the Yebhi customer care no. was not working. I was informed that the paid amount will be refunded to my wallet. After the refund to my wallet was made on 21.04.2014, I opted for a cash refund. I got a mail from them on the same day that the cash has been refunded to my bank account. I have checked my account & till today (23.04.2014) no cash refund has been made. Sir, on 22.04.2014, I visited my bank (SBI, NIT Durgapur branch) and the officials told me that NEFT is not possible without knowing my a/c no. Yebhi did not ask me for my a/c no., then how could they have possibly transferred the amount? Therefore, I again mailed Yebhi on 22.04.2014 sending my a/c no. to which I got only one automated response. Also all along throughout the process, the customer care no. could not be reached. Sir, please look into the matter. I want my money back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Yebhi.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yebhi.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    341
    Pending
    0
    Resolved
    100
    Yebhi.com Phone
    +91 12 4387 7500
    +91 12 4468 3400
    Yebhi.com Address
    Plot No-888, Udyog Vihar - Industrial Area Phase 5, Gurgaon, Haryana, India - 122001
    View all Yebhi.com contact information