Yebhi.com — Non-delivery of a garment

Address:

Purulia, West Bengal

Hello,
I am coplaining against yebhi.com. I have bought a garment on 05/10/13 from yebhi.com. But till date i have not got the delivery of the item. When i contacted with them, they did give any positive response. Till date i have contacted them almost 10-15 times and all time they said me to wait for 48-72 hrs.
On 22/12/13 when i requested them to refund my money, they denied to do so. Today when i contacted the customer care service of yebhi.com, they said me to wait for 48 hrs again.
My order no was YBH4505751 and item code was MSFS-1778-CH.BLUE
Please take strict action against yebhi.com as soon as possible.
Than you.