Yebhi.com — Worst Customer Service

Address:

Bangalore, Karnataka

I have ordered few items through Order no. YBH5218319 on 17th feb, the products were delivered in trances. One of the product with Item with code# MF308 was delivered after 5th March. The product had issue with the quality and the size and hence I updated for the return pickup. Even after follow-up for the return pickup no one came, I had sent mails to them on 19th March stating by when will the pickup be arranged. To my shock on 21st I received a mail stating Reverse Pickup cancelled due to Shipment not ready. The Packet containing the product with all the tags have been kept ready by me the day I received the product. No one called me, neither did I received any mails stating the pickup has been arranged. Earlier an SMS used to come stating the details of the person coming for pickup, well other websites also do that and till date are doing it without any issue. But Now you cannot expect that from Yebhi. You will not receive any mail when you update the product for the return pickup, the acknowledgement of the return pickup will work against them and hence it seems they have done away with that process as well. Today is 24th March and till now I don’t have any information as to why they had cancelled my earlier request for the return pickup. I had to initiate the return pickup request again, I don’t know if they are doing this knowingly so that 30 days get elapsed and they are reject taking the return claiming the Return Policy of 30 Days. Just imagin the product was ordered on 17 and till date I’m stuck in this pathetic loop of poor services right from delivery, poor quality, no response on the mails sent to [protected]@yebhi.com, return pickup being cancelled, re-initiating the pickup with no response from the team. I’m not sure when will I be getting my money back for the product. That too(should I call myself lucky or unlucky) would be credited to the wallet.:(