[Resolved] Yepme.com — cancelled transaction but refund not processed

pj.jindal

Website:

www.yepme.com

Hi,

On 19th Nov, I tried placing an order on yepme worth 2615 Rs. from account id associated with pjindal.[protected]@gmail.com username. First transaction payment showed failure thus I had placed same order again (order id[protected] . After some time first payment also went through successfully thus to avoid two same orders I got one of them cancelled through customer care.

I have received the order now but the refund amount (2615 Rs.) for the cancelled transaction has not been credited to my bank account yet (has been more than 2 months). Let me know the status asap.

Puneet Jindal
+[protected]

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Mar 14, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme

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Comments

Amit panja

from Kolkata, West Bengal

Self Mr. Amit Panja Regular Customer of your company. Recently I bought one shoe from your company, Yepme Premium Formal Shoes - Brown(Order ID: 34022049, Dispatch Date:[protected]. After wearing the same for one day i found that my left foot shoe was teared from bottom. Request you to kindly replace the same at the earliest.