Yepme.com — Incorrect order received and now no refund | |||
I had placed order vide order ID 6662721 on 1/5/2014 for 4 pairs of shoes. I received 3 pairs within 5-6 days. The order was missing 1 shoe with item code XXX. For the delivery of missing shoe or its refund I called several times to their customer care with Mr. Krishna and Mr. Pravin Kumar vide request/complaint no. 655481, 670870, 678962... These people assured return of money Rs. 299/- within 8 to 10 days. But now after 37 days of my order yepme has not resolved the issue. Please do the needful... Thanks... Was this information helpful? | |||
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Yepme.com customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Today I am uploading a photo of invoice attached to the courier I received. In this photo you can clearly see the content as only 3 shoes. The total of Amt of three items i.e. 299 + 499 + 299 comes to Rs. 1097/- But the photo clearly shows the total as 1396/- which is short of Rs. 299/- of the 4th shoe.
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Buy 1 get 1 free watch 499 & send 1 watch delivery
Yepme.com — I was ordered two jeans from you but you sent me only one so I am return your order please give me my money back
I was ordered two jeans from you but you sent me only one so I am return your order please give me my money backdamaged watch
I orderd watches in 1+1 offer.I got both the watches but of the watches is damaged.I want to return that watch.so Do I have to return both the watches or return the damaged one?no replacement and no refund
company is closing complaint for replacement or refund after 10-12 days without giving refund or replacement and customercare mentioned it is there internal procedureCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us 3-4 business days to resolve the issue.
We sincerely apologize for the inconvenience caused to you.
Assuring you of best services always!
Best Regards,
Yepme Team