[Resolved] Yepme.com — No response from yepme | |||||
I placed order on 16th june 2017 and my order number is order id:33759022. I made payment by net banking rs 857/-, which is showing successful at my end and amount deducted from my account and i got message from my bank and i reconfirmed the same with my bank. Payment ref is net txn payu [protected]. Despite several mail and call yepme is not responding. All customer care line is not picking phone or not in use. Main line[protected] kept me on hold for at least 20 times i called for last 3-4 days... The hold time sometime more than 30 minutes. My online complain also not receiving any response. I wrote more than 10 mails to [protected]@yepme.com" but unfortunately not getting any response. Simply pathetic customer service from yepme. I purchased twice this month from yepme, which is successful, despite i am a regular customer, i am not expecting such an unprofessional behavior from yepme. Can you help me out as i exhausted unlimited time and telephone talk time for s simple follow up from yepme. Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We would like to inform you that we have forwarded your concern to our concerned department with complaint no.3009310 for faster dispatch, once we will receive an update over the same we will inform it to you accordingly. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
 4 Comments | |||||
Comments
I have not got any update on delivery or order status
Reply
I had ordered a sports shoe in yepme on 04.06.2017... and amount deducted after booking of order.. but order had not been placed and neither confirmation mail or msg has recieved so far... tried to contact customer care. But no response.. want my money to be refunded. ragu.[protected]@gmail.com [protected]
Mr. Ragu Balan, same issue with me ... I am not getting any reply to my mails, neither they are picking phone.
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