[Resolved] Yepme.com — order cancelled refund not processed

mencel

from Delhi, Delhi

Address:	New Delhi, Delhi, 110083
Website:	Yepme.com

I have booked an order id #33790435 on 15.07.2017 and made a payment of rs. 738 through my sbi credit card.
When product was not received i checked status on website it displayed "order rejected".
I sent an email to yepme and reply received on 28.07.2017 that refund will be processed with 14-21 days.

Refunds has not been processed till now.
I have sent another email on 15.08.2017, no reply received.
No one pick phone at customer care number.

Was this information helpful?

No (0)

Yes (0)

Sep 26, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Aug 30, 2017

Updated by mencel I am still to receive the refund of the said cancelled order.