[Resolved] Yepme.com — Order got cancelled but till date no refund | |||||
I have placed order but the order got cancelled but till now no refund. Order id[protected]. I have placed the order on 12 june 2017 and paid through mobikwik wallet. Even the customer care is not receiving the calls. I have made calls many times but no answer yet. When i contacted the mobikwik they said that it tajkes 7 days to resolve the issue but till now its pending even after 15 days. Transaction id of mobibwik is paid to yepme Transaction id: jmbk[protected] I have paid amount of rs 458 Was this information helpful? | |||||
Aug 4, 2017 Complaint marked as Resolved Still now I have not yet received the refund amount. No response from the company...I have not received any call nor any mail...Still I am waiting for my refund Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order[protected] We regret to inform you that as of now we are unable to process your order placed with us. The product as selected by you has received over whelming response and is currently not available; hence we are unable to deliver the same to you as promised. As a process we are going ahead and canceling your order. We have raised a request for a refund of your entire payment. The same will be processed in next 14-21 days In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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Comments
My order for order id: 33765749 placed on 19/06/2017 was not delivered till date. I had made an online payment for this order.
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