[Resolved]  Yepme.com — Order got cancelled but till date no refund

Address:560037
Website:yepme.com

I have placed order but the order got cancelled but till now no refund.
Order id[protected].
I have placed the order on 12 june 2017 and paid through mobikwik wallet.
Even the customer care is not receiving the calls. I have made calls many times but no answer yet.
When i contacted the mobikwik they said that it tajkes 7 days to resolve the issue but till now its pending even after 15 days.
Transaction id of mobibwik is paid to yepme
Transaction id: jmbk[protected]
I have paid amount of rs 458
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Aug 4, 2017
Complaint marked as Resolved 
Still now I have not yet received the refund amount. No response from the company...I have not received any call nor any mail...Still I am waiting for my refund
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order[protected]

We regret to inform you that as of now we are unable to process your order placed with us. The product as selected by you has received over whelming response and is currently not available; hence we are unable to deliver the same to you as promised. As a process we are going ahead and canceling your order. We have raised a request for a refund of your entire payment. The same will be processed in next 14-21 days

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
Jul 22, 2017
Updated by manasmeher
Still now I have not yet received the refund amount.
Aug 04, 2017
Updated by manasmeher
Still now I have not yet received the refund amount. Yepme is cheating...More than a moth and no refund yet
Oct 08, 2017
Updated by manasmeher
Still now I have not yet received the refund amount. No response from the company...I have not received any call nor any mail...Still I am waiting for my refund
Complaint comments 

Comments

My order for order id: 33765749 placed on 19/06/2017 was not delivered till date. I had made an online payment for this order.

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