[Resolved]  Yepme.com — Order (order id#[protected] is not getting delivered & moreover no update/response from yepme team

Address:Bangalore, Karnataka, 560029
Website:www.yepme.com

Hi,

Tried to contact you by mails & calls but there was no luck to get in touch with you.

I have ordered (Order id#[protected] a watch on 19th monday of june'17. Still i haven't received the item although i got an sms stating that the item would be delivered with in 5-7 days.

If you do not have a stock for the ordered item code #158121, please provide me item code #158124 else please refund my money.

Looking forward to hear the update from you at the earliest & hope you will do the needful at the earliest.

Please update asap.
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Jul 30, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund for order[protected]

We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

Also we are working on your complaint no-3011476 of Arrange Fast Dispatch.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
Jul 03, 2017
Updated by Zach T
Hi,
After several days, I have not yet received any call or mail from Yepme team regarding my order.

Please update me asap. If you are not able to fulfill my oder, PLEASE REFUND the amount at the earliest.
Jul 11, 2017
Updated by Zach T
YEP ME team,

After 23 days got over after ordering an item from YepMe, there is no update!

If you don't have product to delivered, you have to refund the money which you had taken from customer instead of cheating them by false promise. Instead of sending useless apologize mail, try to refund the item at the earliest.
Aug 01, 2017
Updated by Zach T
Without delivering my product or refunding my money how can you resolved my complaint!

This is ridiculous!

I want my money back.
Complaint comments 

Comments

Ear Sir, I ordered a Tea shirts Total -INR937 Mode of Payment:Credit Order id[protected], The amount was debited from my account but later i got a mail that my order has been rejected. i need my money back please refund. my Mail ID is Leelsanalytical @gmail.com please Respond.

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