[Resolved]  Yepme.com — order rejected but no refund on credit payment

Address:Hyderabad, Andhra Pradesh, 500072

I placed an order on 24th september 2017 at 5 pm and made the payment of rs. 1927/- through paytm. It showed as failure and the order status was 'verification pending'. But now the order status shows as 'rejected' but i haven't got my money back. I have been calling your customer care but nobody responds. How can i get my money back.

Id: 33887861
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Nov 5, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order matching your email id. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme
Complaint comments 

Comments

I wanted to talk to a representative regarding my order, but the phone lines are always busy . its been 3 days since i have been trying to get hold of them during their business hours. also their corporate number just drops without going through

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