[Resolved] Yepme.com — Order was rejected - refund not initiated | |||||
I placed order in yepme.com and received sms on 29th may 2017 as order id 33708376 placed and will get deliver in 5-7 days. But after 7days the order status was changed into "order rejected" I have not received any mail about "order confirmed" and "order rejected" I try to call your helpline number [protected] (Not toll free number) since 31st may. Every time i lost rs.10 to rs.20 even though i need speak with your executives but i never spoke with any one. Righ now time is 11:30am i calling yepme.com customer care number since 11:01am till now call not answered @ yepme.com : don't reply as we are trying to call your mobile number but no response from your end because i never any received call from your team. Kindly try to help on this to me and i am very sorry to try to purchase from your site. I never do this mistake again Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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from that day to this day i had no information regarding the shoes or returning of amount to my account