[Resolved] Yepme.com — Pair of denims | |||||
I had ordered a pair of denims on 11/04/2016(order id:[protected] worth Rs 897 i got the product on 22/04/2016 but to my utter surprise i got the wrong size. Then according to the 30 days return policy i decided to return the product so for that i lodged a complaint on 02/05/2016(complaint id:[protected] and they revert to me by sending a message asking to return the product within 14 days of filing the complaint or else my money won't be refunded . I sent the product through first flight courier services on[protected]courier charges Rs 300). Till now i didn't even get a singe message or mail from them regarding the refund process. Earlier I have given a complaint regarding this product on[protected] but i didn't get any response. I have tried to call a hundred times on the toll free no displayed on their site but i dnt knw for what reason the call did not connect, atleast you should provide such a number where people can connect with you.i haven't received a single penny as a refund. Highly disappointed with yepme. This is the worst experience i have ever had regarding online shopping. Didn't expect this kind of service at all.please look into my complaint Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||||
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We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 30754266.
We regret to inform you that still we have not received your product at our warehouse, therefore we request you to share the courier slip at [protected]@yepme.com, so that we can cross check and help you accordingly .
In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com.
Warm Regards,
Yepme Team