[Resolved] Yepme.com — payment declined in yepme but amount deducted from mobikwik wallet

Sunil NCN

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560066

While i was placing an order in yepme on 24th december, payment was declined and the amount deducted from the mobikwik wallet. May i now when amount will be refunded. I raised the complaint in mobikwik and they are saying payment status of merchant transaction is successful. And
Transaction id in mobikwik is lmbk[protected]. I also raised complaint in yepme portal with no 3057085

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Feb 5, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order details. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Jan 03, 2018

Updated by Sunil NCN Dear Team,

Thanks for the response. Since payment was declined while placing the order. And Order was not created. So i don't have any order number.

Regards,
Sunil Upadhyay