Yepme.com — Product not delivered and money also not refunded | |||
I had ordered Long Shree Nightwear in Red on 15th May, 2015 through Yep Me but inspite of such a long time, the product has not been delivered to me. Now I do not require the product, I want my money refunded back to my account. Order Number was 13587448 and my contact number is [protected]. Payment of Rs. 499 was deducted from my ICICI Bank Credit Card. Please cancel the order and refund my money back. I have contacted Yepme many times over phone as well as sent e-mail IDs but they are not paying any heed to my requests. Was this information helpful? | |||
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Yepme.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Yepme Team,
You have been using my money for the last 15 days and surprisingly still you require 3-4 days to resolve the issue. I contacted your customer service many times but you even didn't care to respond. Its only when I have used this platform that you have responded to my complaint.
Your customer service is really very poor. This was my first experience of transacting through your website but I will never use your website for online shopping again nor I will recommended your website to any one.
Please refund my money urgently.
You have been using my money for the last 15 days and surprisingly still you require 3-4 days to resolve the issue. I contacted your customer service many times but you even didn't care to respond. Its only when I have used this platform that you have responded to my complaint.
Your customer service is really very poor. This was my first experience of transacting through your website but I will never use your website for online shopping again nor I will recommended your website to any one.
Please refund my money urgently.
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We apologies for the inconvenience caused to you.
This is to inform you that we have forwarded your request to the concerned department and we are working on the same.
We would request you to kindly allow us 3-4 business days to resolve the issue.
Assuring you of best services always!
Best Regards,
Yepme Team