[Resolved] Yepme.com — Product not delivered - Payment already made

Pushpak Aggarwal

from Chennai, Tamil Nadu

Address:	Gurgaon, Haryana, 122001
Website:	yepme.com

Order Placed on Aug 25, 2016 on Yepme.com for Jacket worth Rs. 736. Payment was made online and the order no was 32009030. The expected delivery date was Aug 30, 2016. The shipment is stuck in Panipat as per the status updated on the courier website firstflight.net. Even after multiple complaints made online (on Twitter) and through phone calls, no progress has been made for the shipment delivery.

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Oct 20, 2016

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

This is in reference to your refund request due to non-delivery of your product of order number 32009030.

We would like to inform you we have raised a refund request and your refund will be processed and will reflect in your account within 14 to 21 days.

We apologize for the inconvenience caused to you.

In case of any further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme

Verified Support

Dec 06, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com