Yepme.com — refund for the returned product

I returned yepme order
Od id[protected]
Od id[protected]
Item returned & received by yepme around 31 july 2017, but my refund is still pending, i tried several times to their customer service but very bad response and same reply from yepme. They are not refunding my money. I think i lost my money with yepme, i had a very bad experience with yepme. Whenever i tried to contact via their facebook page they always say same thing we will get back to you soon. It is around 2 months but no refund initiated by them. They are not picking up calls on their customer care no.[protected] after long waiting time you have to cancel the call. My worst experience of online shopping is with yepme before this i never faced this kind of prob. First i got damaged & defective product then i returned it and facing problems. So yepme i request you to please return my hard earned money, i returned your product as it is, & you should return my money.