[Resolved]  Yepme.com — Refund not initiated

Address:122001
Website:www.yepme.com

I have ordered Yepme Women's Analog Watch - Purple on August 2nd 2016 and have done payment through my credit card. After that, I have cancelled this request, still my refund is not initiated.

I have call to customer care, they said, your refund is processed after 20days.

I want to know, when will i get my money and want to know the status of my refund.

Order No[protected]
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May 23, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 31667942.

We would like to inform you that we have already forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!


Warm Regards,
Yepme Team
Aug 31, 2016
Updated by mathanjm
Still my refund is initiated. I'm waiting more than a month.

Frustrated, Worst service from Yepme.
Complaint comments 

Comments

Pls. My order no.31895750 is cancel because other state posting is called order cancel mob .no.[protected]
Yepme.com Customer Care's response, Aug 22, 2016
Verified Support
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order number 31895750.

We would like to inform you that your order has already been dispatched from our end and will be delivered to you within given timeline.

In case of any further assistance or feedback, please feel free to write us at refund@yepme.com

Assuring you of our best services always!


Warm Regards,
Yepme Team

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