Yepme.com — Refund not processed in 2 months

Address:

Bangalore, Karnataka

I had initiated a refund with Yepme.com on 15th Apr'15 by returning the package to their warehouse. I had received an intimation that the package has been inspected on 17th Apr'15. I have been constantly calling Yepme.com customer care who have been giving me different dates on which the refund was initiated. Now finally, they tell me that my refund was initiated on 8th May'15 which for mysterious reasons has not been credied to my account yet. All in all it has nearly been 2 months since the begining of their refund process and they haven't made the returned the payment. I have personally not come any online vendor which has such lame turn around time and keeps customers hanging for their payment. Despite all the verifications done and necessary information provided by me to them it is taking them ages to process the refund. Another thing I would like to add here is that they have been asking me to mail them at [protected]@yepme.com, while there is no acknowledgement of receipt of any of the mails or even a response on my complaint. I have taken the resort to post a consumer complaint and share my horrid experience of shopping with Yepme.com with their prospective customers. IO personally give a thumbs down to this vendor when it comes to customer friendly policies.