[Resolved] Yepme.com — Shoe not delivered after being dispatched and no refund also given | |||||
I had ordered the shoe with yepme.com on 4th oct 2016, by using net banking facility. With oder id : 32479034. Wich was supposed to be delivered on 10th october 2016.The same was dispatched on 5th october as i got sms from them. But when i tracked the goods on their website it showed dispatched on that day through Blue dart etail. But when i called them there was no such product given to courier co. Bluedart. I called couple of times to their call center no. And was with chat on fb messanger with so called yepme team but the same has not been delivered yet. Instead they have cancled the order saying there was tecnical error on the offer page. And couldn't process incomplete orders. Though my friends have already avail same offer and same product they are deniying me the same. No refund has also been granted. Very pathetic response from yepme team. Whenever you talk or chat it feels none of them are interested to talk or willing to take this complaint seriously or escalate to higher authority. I dont know what to do with such fraud company. Can any one help? Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number 32479034. We regret to inform you that due to some technical reasons an incorrect amount has been charged from you therefore, the order got returned & once we receive the returned product back then your refund will be processed within 4 to 5 working days. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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