[Resolved] Yepme.com — Watch | |||
I m jigesh bhimani and my complaint is that why not take call from yepme customer and main complain is that I given order watch from yepme but it did not get proper material so than return order after I was giving complain in custcare and custcare executive was told that will be get refund as per company policy get money back within 14 days but has been not got money back till date and even not response from custcare what is this nonsense. If you want to give me resolution wright now I m give new order so plz adjust my old order money 498/-rs This my last complain than I will give comp in press of divya bhaskar because I m press reporter in divyabhasker so i won you Just check my complain I'd:2971110 I hope that reply from your site within 24 hr Was this information helpful? | |||
Jun 12, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support May 08, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number 33493285. We regret to inform you that refund is getting much delayed due to unavoidable reasons. We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||
3 Comments | |||
Comments
I received a wrong product and i returned it..i did not get my refund plz helpi..my registered num is [protected]..and my first order i received a wrong product..
Yepme.com Customer Care's response, May 8, 2017
Verified Support
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 33465275.
We would like to inform you that your complaint for refund is under process which will be processed within the given timeline i.e. 14 to 21 days. Once, we receive an update over the same we shall inform you accordingly.
In case of any further assistance or feedback, please feel free to write us at refund@yepme.com
Assuring you of our best services always!
Warm Regards,
Team Yepme
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 33465275.
We would like to inform you that your complaint for refund is under process which will be processed within the given timeline i.e. 14 to 21 days. Once, we receive an update over the same we shall inform you accordingly.
In case of any further assistance or feedback, please feel free to write us at refund@yepme.com
Assuring you of our best services always!
Warm Regards,
Team Yepme
I became recent victim after purchasing from yepme.com.
It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.
However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !
Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.
Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people.
Santosh
It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.
However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !
Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.
Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people.
Santosh
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
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Thank you for writing to yepme.com. We appreciate the opportunity to assist you.
This is with reference to your query regarding order placed with Yepme.com
We would request you to please let us know your order number so we can help you accordingly.
In case of any further assistance or feedback, please feel free to write us at refund@yepme.com.
Assuring you of our best services always!
Warm Regards,
Yepme Team