[Resolved]  Yepme.com — Yepme agnes maxi dress - pink

Address:Gurgaon, Haryana, 110017
Website:www.yepme.com

Order number: 33263465...

I placed my order around 6th of Feb, to surprise my wife with a dress. I trusted Yepme could do the job for me. They surprised me instead by stealing money from me. And I will always regret my decision. The dress was of cheap quality, so I had to return it, under company's 30 days refund policy. I spent money on courier and had to go to a distant courier office to return the dress. They wanted 14-21 days to process my request, but now I get is option to take their coupon, or forget my money!

How can a company run like this? Yepme is bunch of THIEVES in disguise; I went through so many complaints on this board, and all have same problem.. I hope someone takes accountability and show this company the right way. We people cannot fight this pathetic company in court; am sure many cases are already there, and our system takes decades to solve such cases, we are not that powerful. THIS SUCKS!
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Apr 13, 2017
Complaint marked as Resolved 
It was only through this board that I did get attention from the Yepme team. They had not taken much steps on their own, or even after me getting back to them for update. They still don't have a reliable toll free number. The resolution though after I posted here was satisfactory and somewhat timely. I thank your team for your help.
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected]

We would like to inform you that we have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Mar 26, 2017
Àrjùñ Kv Âçhū's response
My order date is over comeyepme shame
Apr 01, 2017
Updated by anupampahuja
Nothing has happened so far; no one's contacted me, no refund; no update. I have already emailed your [protected]@yepme.com, and they are the ones who want me to take the coupon. Try making a deposit, and then have the company say, forget your money, take this shopping coupon instead. That is MY hard-earned money!
Verified Support
Apr 03, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected]

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Apr 06, 2017
Updated by anupampahuja
Have received a message from Freecharge (and PayU) about the refund processing, which will take 7-10 business days; will update once I get it back.
Apr 11, 2017
Updated by anupampahuja
Got the refund about 2 days back. That was quick. Thanks Yepme support team.
Complaint comments 

Comments

Yepme Online Shopping — Refund

Hi, am Balakrishna geninun customer of your yepme online shopping. on OCTOMBER 30th 2013 i placed an a order-:3929116 of Rs.327 for sandals.so at that time my amount has been debited .but my product were not delivered till now .so kindly refund my amount.
Please dast my order

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