[Resolved] Yepme.com — yepme deducted my amount from mobikwik wallet and they canceled my order

PrajwalR6

from Virarajendrapet, Karnataka

Address:	560019
Website:	www.yepme.com

I have ordered a shoe from yep me. I paid them trough mobikwik
Of 340 rupees. The money was deducted from the wallet but after one day yepme app is showing that you have no orders. Since then i am trying to contact customer care but they are not responding to it. I have tried waiting for 15 minutes it only give some song but not the customer care service. Please help me. I have pasted the invoice of payment via mobikwik. Thank you.

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Nov 23, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order, We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme