[Resolved] Yepme.com — yepme isn't giving refund and exposing unethical behaviour | |||||
The biggest cheater and fraud company ever seen probably in online shopping! For other customers, 1. They do not ever reply to email and pick phone calls. 2. They will take your money and loot it. If you return the product burning your pocket money as courier charges they'll not accept it. 3. Never will give any money back. 4. Make your days after days all valuable time a waste. Here's below all my details. Placed order[protected] products) on 16/08/17 and the same was delivered on 18/08/17. As i opened the package i saw they delivered two different pairs of shoes and the kurta was defective as it seems ripped on back. Yepme doesn't offer reverse pick up and customer has to self-return through speed post, within 14 days that should reach them and they'll give the courier charges also (As stated on WWW.yepme.com).In the meanwhile i contacted them but they didn't pick up. So i returned on 22/08/17 through speed post and the delivery attempted on 24/08/17 and 25/08/17 both days but it remained unclaimed form yepme. And so now the package is returning back to me.in this time i have called them repeatedly:unlimited but not a single time they picked it up. I'm chasing them for refund but they're not accepting communication. I (Emailed to [protected]@yepme.com on 22/08/17 and 25/08/17 but didn't get any response. They're neither receiving return package nor giving refund. I want my refund immediately. Please help me. Refund amnt.947 inr (Product price includes shipping+courier charges+packing) I wrote them on consumer forum also and they gave me a # replying: Dear customer, this is with reference to your concern regarding[protected]. We would like to inform you that please share product images at [protected]@yepme.com and let us know would you like to take refund for both of the product or only for shoe as previously you did not mention about kurta.in case of any further assistance and feedback, you can also write to us at [protected]@yepme.com warm regards yepme Again i replied on [protected]@yepme.com but no answer and no refund of rs. 947 This was my next email. I would like to let you know : First, i have first selected reason âwrong product deliveredâ as my show was wrong as delivered. When i tried to file the return for kurta with reason âdefective itemâ but as one request submitted i couldnât submit it. Second, how can i share the images of those products? It has already been sent to you on 22/08/17 and the delivery attempt remained unclaimed from your side on 24/08/17 (See attachment) Third, yesâ¦i want a refund for both of the shoe and kurta. Please process it asap. Iâm again sending you again the total refund amount. Inr 947 which includes (Products prices+shipping charge) and (Courier charge+courier packing charge). More details could be found on the previous email sent to you. Refund me as soon as possible and confirm the same. Again, sending you helpful attachments for this case. Kindly assist with me too Guys, please see the attachment also with this post and know what level of try i am doing but the cheaters and fraud people there are seeing but not responding. Please don't buy from there. If you can not believe me also see their facebook and twitter page then you'll find out how many people are cheated by them. Let's get a quick look at my attachments also. Was this information helpful? | |||||
Sep 30, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Aug 30, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number[protected]. We would request you to kindly share snapshot of receipt of courier tracking details from which you sent your product at our warehouse address, so that we can forward your concern to our concerned department and resolve it on priority basis. In case of any further assistance and feedback you can write to us at [protected]@yepme.com. Assuring you of our best services always! Warm Regards, Team Yepme S.P | |||||
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