[Resolved]  Yepme.com — Not refunded my rupee

Address:Etah, Uttar Pradesh, 207001
Website:www.yepme.com

I order a jacket (1073 rupee) from yepme.com on 27 October 2016 9:37 pm, it order I'd = 32718931 and I pay through paytm app. My money deducted from my account...After that my order is cancelled on 28 October 2016.. And today (19 DEC 2016) also I didn't get refund ...
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When I call them regarding my refund they say plz wait for 2 day ...I call them approx 8 to 9 time ...they say same every time ...
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Jan 25, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Verified Support
Dec 24, 2016
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
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