[Resolved] Yepme.com — order not received

Pree Mukati

from Panaji, Goa

Address:	Pune, Maharashtra, 411027
Website:	Yupme

Hi,
I have orderer product from yepme, unfortunately the order no got deleted from phone. Products are orderer from phone no [protected], did receive message.
Last time i saw ordered was pending for verification, its been pending since 18 dec 2017, no update yet, amount is deducted that day itself,
Nobody pics us cx care no - [protected]
Been trying from 18dec 2017..
Raised 3 complaints already no single call from yupme - complain#3056336 and 3056340

+2 photos

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Feb 11, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Dec 28, 2017

Updated by Pree Mukati Yepme.com — reg: ordered is pending for verification since 18dec 2017 payment is debited - on same day itself but no communication yet

I have ordered multiple products (On 18-dec-2017) and the order no is unfortunately deleted from my phone, but did receive message on [protected] the payment was made via net banking more than 2000rs
To be exact 2368 rs
I tried to contact yepme customer care[protected] and the wait time was shocking. I have tried multiple times but i was waiting for more than 40 min. No response from customer support.

When i tried to raise a compliant but no turn up - complan# 3056336 and 305640
Please reach out to me on
[protected]
Mail id - [protected]@gmail.com

Verified Support

Dec 29, 2017

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme

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Comments

rmkyadav

from Noida, Uttar Pradesh

Dear yepme,

I book in one package so my order automatic canceled but still not amount refund.
Booking date : 16.11.2017
Order no : 33966624
Contect no : [protected]
Place : Chennai

Saranbr

from Delhi, Delhi

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226