[Resolved] Yepme.com — shoes ordered but yet not dispatched

mansibarbhaya

from Mumbai, Maharashtra

Address:	400097
Website:	yepme.com

I have ordered a shoes with order id:33793689 ordered on 20th july 2017 but the status still shows ready to dispatch and still no further update received. I have lodge complaint also for fast delivery but no reply.. The number provided as customer care no one picks up the call. Please help me what to do??.. There is no other way to track the order.

The order for delivery shows delhivery.com where the tracker id is wrong.. And nothing is shown... Please help me out.. Whether to cancel the order and wait for refund or wat???

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Sep 12, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

This is with reference to your concern regarding order number[protected] .

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme

Jul 26, 2017

Updated by mansibarbhaya Hi

I have placed order for order id: 33793689 and it is rejected by yepme.com for which i have not received any email clarification for refund. I need a clarification in email about my refund .

Most site use to refund in 4-7 days but yepme.co taking 14-21 days is too long and almost one month to wait for my refund .

I need proper clarification and earliest refund as possible.

Thanks
Mansi Barbhaya

Jul 26, 2017

Updated by mansibarbhaya Also a perfect customer care number where we can contact for refund and other procedure. The number given [protected] no one come to talk even after waiting for more than 15 -20 mins...

Please update

Aug 16, 2017

Updated by mansibarbhaya Hi

I have placed order on yepme.com bearing order id: 33793689 on 20th July 2017 which was automatically rejected on 26th July 2017 to which no email or sms about refund was specified and no intimation of refund has been given .

After which after writing the complaint, it was informed that the refund will be processed within 14 days but till now refund is been given and I am still waiting for the refund.

Please reply and refund the money as soon as possible.

Thanks
Mansi Barbhaya

Sep 12, 2017

Updated by mansibarbhaya The company has not yet resolved my complaint and i have not yet received my refund amount.