Zaavio.com — online purchase of monocular telescope

Website: zaavio.com

Item Name: MONOCULAR TELESCOPE (Mobile Phone Telescope, ) order No.[protected] date 31/01/2025,
They supplied on 5th Feb 2025, cash on Delivery, paid an amount of Rs999/- as per their website one can return in 5 days' time from receiving an item. I sent mail to Zaavio, vide their email "'[protected]@zaavio.com" on 6th and 7th for return and refund no reply. I am not able to contact them
I request the consumer forum to take action on this since still there is time which will over on 10th Feb (5 Days return time).
Narendra
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We sincerely apologize for your experience. This is unacceptable and we take full responsibility.

IMMEDIATE ACTION REQUIRED:
Please email us at: [protected]@zaavio.com
Subject line: "URGENT PRIORITY REFUND - [Your Order Number]"
Include: Your order details, issue description, and preferred resolution

We will respond within 24 hours and process refunds/replacements within 48 hours.

IMPORTANT CLARIFICATION:
✅ LEGITIMATE sites: zaavio.com and zaavio.co
❌ FRAUD sites: zaavio.in, zaav.io, and other variations (NOT us - impersonators - we've reported to cybercrime authorities.) Please verify domain before future orders.

We've made significant improvements to our customer service and logistics systems. We're committed to making this right.

- Zaavio
[protected]@zaavio.com

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