Zaavio.com Complaints & Reviews

I would like to lodge a formal complaint against the e-commerce website Zaavio (https://zaavio.in) for deficiency of service, violation of declared return policy, and non-responsiveness, causing financial loss and mental harassment.
I have purchased a product from zaavio.in. the order number is :[protected] amounting 699. the order booking and delivery was so promt that just by clicking on its ad, i got order confirmation notification...

Item Name: MONOCULAR TELESCOPE (Mobile Phone Telescope, ) order No.[protected] date 31/01/2025,
They supplied on 5th Feb 2025, cash on Delivery, paid an amount of Rs999/- as per their website one can return in 5 days' time from receiving an item. I sent mail to Zaavio, vide their email "'[protected]@zaavio.com" on 6th and 7th for return and refund no reply. I am not able to contact them
I request the consumer forum to take action on this since still there is time which will over on 10th Feb (5 Days return time).
Narendra

Route Code: HYDH/BNRS
Order Date: Mar 28, 2024
Invoice No :[protected]
Invoice Date: Mar 28, 2024
COD : Rs 999.00

I have placed an order for Panzeo which was being advertised through FB channel from Zaavio, thinking that this Pan with 4 non-stick slots looks amazing and without knowing that this product is available on other websites for a lesser price, I have ordered the same through Zaavio for COD.
I received the product on 2nd April 2024, I opened the courier package and found its a cheap replica of Panzeo - it might be worth Rs.150-
I have paid the courier person Rs.999- for the Order Placed though Zaavio.

I have taken pictures of the product received and immediately tried to contact Zaavio but they only complain form to be filled and email ID.

I have sent on both the channels about my complain on 02April2024 and also on 10April2024, but till date their is no response from Zaavio.

I would like to request Zaavio to Refund my money because I have waited quite a long period for a response from Zaavio.

Kindly, help me in this matter.

Thank you.

I ordered a product from zaavio and it delivered with in 4 days and when I saw the material is very cheap quality then I want to return this I emailed many times to zaavio but they are not responding please don't buy any thing from this website

I have Oder on zaavio but have not received my product, I am trying contact zaavio but there no response from after my best efforts.

Regards,
Piyush Borge

Cloths were very bad quality
when i call for return they didnt respond
thay asking gpay number and all the thing
faurd website no return poliy

request you to banned this website

I have not yet recieved any dispatch details or anything against my order get this merchant and his site deregistered for fraud

Transaction ID: [protected]
Merchant: RUTVIK JAGDISHBHAI BHAYANI
Amount Paid: 270.00
Order Date:[protected]:35:11

Transaction ID [protected]
Merchant : Rutvik Jagdishbhai Bhayani
Amount paid Rs.270
Order date: 2022/02/22

I haven't received any contact or despatch details it's been 9 days since I ordered please help me with my order and do the needful against this merchant

I ordered for wardrobe organisers they sent some worthless bags and not responding to my emails for return

My name is shiva singh my contact number [protected] I placed an order on zaavio.com of safety shoes - Neotough™ Air UK10 through Cash on Delivery. They confirmed the Order on email on 23 Jan 2022 (through Zaavio.® [protected]@zaavio.com via shopifyemail.com) stating-
"ORDER[protected]

I received the order on 28jan 2022 but the shoes do not have Premium steel toe guard (without which the safety shoes have no purpose).

I tried to find contact details on their website but strangely they mentioned no phone number, no address, no email id but only [protected]@zaavio.com.

I mailed on this Id for the return of the product and refund but did not receive any response.

I have tried to search for their contact details on various platforms but they provide none.

The item they sent is of no use to me. I expect its return and refund of the amount I paid.