Zaavio — Fake items delivered

Address: zaavio.co.in
Website: zaavio.co.in

I had ordered for Stokzio (pack of 6 boxes) from Zaavio (Order No.:[protected] & Invoice ID: 25324AACS007111). But the one I received is not the one. It is totally a different product. First order from Zaavio disappointed me. I believe either I may get the replacement or the refund.
The one displayed while purchasing is completely different. Kindly do the needful.

The details of the product I had ordered is:
Dimensions: 16X12X16 inches
Water proof synthetic fiber
Steel rods
Six numbers
30 days replacement
2 years warranty

But the one I received is having the dimensions of 10X10X3 inches without any rods. no reply from their end.

Kindly do the needful.
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We sincerely apologize for your experience. This is unacceptable and we take full responsibility.

IMMEDIATE ACTION REQUIRED:
Please email us at: [protected]@zaavio.com
Subject line: "URGENT PRIORITY REFUND - [Your Order Number]"
Include: Your order details, issue description, and preferred resolution

We will respond within 24 hours and process refunds/replacements within 48 hours.

IMPORTANT CLARIFICATION:
✅ LEGITIMATE sites: zaavio.com and zaavio.co
❌ FRAUD sites: zaavio.in, zaav.io, and other variations (NOT us - impersonators - we've reported to cybercrime authorities.) Please verify domain before future orders.

We've made significant improvements to our customer service and logistics systems. We're committed to making this right.

- Zaavio
[protected]@zaavio.com

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