Zapvi — Zapvi.in Fraud

Address:	Surat
Website:	www.zapvi.in

I ordered two phone cases, two grips and a tempered glass for my Google Pixel 4a. Received the courier way past the expected delivery date only to find out that there is no cases inside the box. I received two grips which is in poor quality and a fake tempered glass which can't be even called a tempered glass, more like a sticker which was cut down in the shape of my phone with a scissor. I immediately contacted (emailed) them through the [protected]@zapvi.in, which I got a response to send them an unboxing video of the courier. And I did send them the video. They told the replacement team is working on it and I'll get a replacement within 4-5 days. After that there was no update about it. So today (16/03/2022) I mailed them to give an update about the replacement issue, in which they send back a fake refund screenshot. I've checked my bank statements and no refund was made. They are clearly ripping off so many people with this. This should be prevented and the people behind this should be arrested for fraud. Even after all these complaints here, they are still cheating people. This should be stopped.