Zara India — Refund status

Address:zara
Website:www.zara.com/in

My order was picked up on 13th june, today is 18th july, zara is not refunding my amount. I have shared cctv footage, courier guys phone no and ever details related to return parcel pick up. However they are saying they have escalated the case but its dosent take 35 days to get refund
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