Return Rejected
I ordered a ankle boot from Zara which I returned. They rejected my return and refused to refund the money, saying the boot is used which I haven't because the size was big and they don't have exchange policy so it returned it on the same day of delivery...and I ordered the small size thinking that after returning it I will get the small one but now they want me to pay for both the boots.. such a bogus team
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Nov 26, 2021
Complaint marked as Resolved
They accepted my return after talking to customer care!!
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