Zeb It Service Private Limited — Zebpay is a Fraud Company

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Dear Sir,
I had transferred Rs. 2, 00, 000 on 28-07-2016 to Zebpay in their account:
Beneficiary Name: Zeb IT Service Private Limited
A/c No: 50200013344750
IFSC Code: HDFC0000783
Account Type: Current

from my account to buy bitcoins. But after receiving the funds in there account, they didn't credited it to my zebpay wallet. After so many email and call they said that they have received the payment and it will be showing in my wallet shortly. The delay is due to some system issue but after waiting for 2 days they stop answering my emails and also they have blocked my zebpay account.

They are just scamming people and running their company. I had filed the complaint to Bank but till now i got no response. So i thought of posting it here. My registered Email address with them is sushant.sarkar11@gmail.com

Kindly help me getting my money back and let me know what legal proceedings i can do to get my money back.

Sushant Sarkar

Complaint comments  38 Comments     Updated: Share0Tweet0Share0


Dear friends and colleagues of zebpay user please be aware and careful while dealing with this so called Bitcoin company as they are ready to flew with thousands crores of your Bitcoin and fund available in your wallet as one of my friend who is working with this company recent past warned me about their dubious activities as this company is under income tax department and fema radar, just by October 2017 it is noticed that they are refusing larger payment after deposit and annoying it's customer by various way and never returned any money to those customer who deposited in lacs so don't be surprised if this company will shut it's operation any time in near months. If you have any complain or issue with this company then visit your nearest police station with your lawyer and Lodge a fir under it act and ipc 420.
With best regards.

Your well-wisher.
zebpayfraudscanner's reply, Oct 25, 2017
Dear Friends,

I found another fraud of zebpay did anyone find their Bitcoin Cash after segwit fork 1 happened Before 1 August. According to law if you have any amount of BTC in your wallet note my words any amount of BTC 0.000001 OR 100 BTC you are eligible for a free BTC cash reward as per what amount you hold in your zebpay wallet.
For example Scenario A-- I have 1 BTC at the time of fork I am eligible for 1 BTC cash for free.
Scenario B-- I have 0.00001 BTC at that time I am also eligible for 0.00001 BTC cash for free.

The point is that zebpay didn't paid any amount of BTC cash to it's little investors which are in millions and steal their BTC cash which worth in crores, I am also not sure that they paid to it's big inventors.

Although for international exchange I personally enquired that almost 99% exchange paid the bonus BTC cash to it's users by 15 August 2017 at that time it touches it's peak of 800$ and now roughly around 300$.

So it is advisable to move your BTC by today 12 am night to these give wallet as they are fully prepared and will reward you with next BTC Gold.
You can try this which is best in my opinion

Thanks again
Dear Sushant,

Thanks for lighting on your concern and sharing your views regarding your experience.

I would like to apprise you that, we have investigated your concern and based on our case study, we are unable to find out any such transactions pertaining to your complaint. It will be potential support, if you can help us to provide few necessary details (like your registered Zebpay mobile number) to reach out at desired solution.

Further, we are looking forward your response on below given contact media to resolve your concern on utmost priority.

Om Satyarthy
Mob - [protected]
Email - omprakash.satyarthy@zebpay.com
Zeb pay is a froud compny .I sent rs 5000 at 5 dys ago .Nt shown in my account and also no support available.Kindly help me number [protected] email vvv50000@gmail.Com thanks in advance vinay kumar choudhary
Problm clears I'm happy now
my name is munish kumar rana..i had deposited rs 1000 in ur axis account..its been 3 days..i havent recieved my payment...i tried emailing zebpay..but there support staff is very poor..not replying ever...i tried everything...pls..help me get my money back...my phone no. is [protected] ... email id manishrana2303@gmail.com, , , , help me asap
My name Mohit Gandotra .my zeb pay account blocked due too many times password entered .but still itz not unblock .I also send request for new pin but still it's not received UpTo 24 hours .

My zeb pay no [protected]

hi i am neeraj, my zeb pay no-[protected] i have sent 25320bits from my zeb pay wellet(add-3E95nSmLxrs1XsU7V6igQbhEcEug39QsGj) to bittradings.com(add-18r7K6LGwhFPpbfAVi9MALABUZ2jB2L5yq) & transcation id-(544b78ea1a3c02faa8478defc8c31be186f7376145a9ef869aa1f1ce8a7393ea) . but is is not sent there as well as i have not got my bits back. lost my money. worst service . do not invest in it
I have made transfer of amount Rs 6000 to zebpay icici bank account as shared to me in iPhone zebpay app.

Beneficiary Name: Zeb IT Service Private Limited
A/c No:[protected]
IFSC Code: ICIC0000295

After successful transfer the app shows me error message "Invalid Reference number"

Later on i got a message that my amount deposit request is failed.Than i again try using ticket.zebpay.com. Unfortunately, No response from zebpay team. Even i tried calling customer care 5 times. No one is receiving my call.

I checked with icici bank also, they told me that transfer is successful and also i shared the reference number with zebpay that i got from icici bank, still no response.

Please help somebody . What to do in this type of scenario

suman11's reply, Sep 30, 2017
Did you get money back?
Hi I deposited Rs. 10000/- through net banking last night and they credited the same and I bought 49904 bits and send to my external bitcoin address. The transaction said "sent". But still I didn't get any tx_id from them and I didn't see any network relay nor transaction to my external address. I created support ticket and I get no response as of now. And I called to their toll free number but no one pick the call. So what can I do? Anybody can help here????

I have done RS deposit (D102821) of RS 10, 000.00 but it has been cancelled due to incorrect reference number.
I have raised the ticket for the same and also provided statement for the same but still it is not resolved. I called them several times but no response from support team as well.

Kindly help me in this.

Nitin Shirsath

suman11's reply, Sep 30, 2017
Did you get money back?
ya i am also facing same issue these guys, I had made payment on zebpay of 5000 but still not showing on my zebpay wallet after 4 days continue followup the support department not short out this.
they are just Making foolish us. i think now we should need to take stick action on they fraud money making sites
I have deposites 20000 INR against deposit order D135155 two days back.Provided all the details n reference number and same amount is deducted from my Axis bank account also but still it is not reflecting in zebpay wallet.
Trying support call for many times n even raised a support ticket but there is no reply.
Can someone please help me regarding this issue.

I have made transfer of amount Rs 5000 to zebpay icici bank account as shared to me on zebpay app. on 12/06/2017 but till today the amount is not been credited to my INR balance, i called customer care but they only give fake commitments that the balance will credited by every days EOD. I call them every day and it looks like it has become part and parcel of my daily routine.
Zebpay demanded for my 3 years it return and CIBIL Score back ground check as if this company is a RBI affilited body ?? Else they said would lock my account with Bitcoin in it. I transferred my bitcoins and advise every one to be cautious and careful sharing their private financial data with zebpay. They might also sell users financial data coz they are no business into loans and mortgages so why they would need these Info ? Who gave them the authority to demand and highjack users account for the sake of KYC. My bank doesn't ask for it even if I trade on demat accounts they won't ask for my tax return and CIBIL Score ?? Who the hell is zebpay to demand such information in order to become kyc compliant ?
Here I would like to bring your notice towards my zebpay account where I have deposited 10, 000 but till now it hasn't reflected in my zebpay account account.

In this mail I will enclose my screenshot with reference number and my account is connected to mobile number [protected].

Please look into this matter as soon as possible.

Thank you
Milan Sarkar

suman11's reply, Sep 30, 2017
Did you get money back?
I have deposited 50000 today 22nd AUG at 10AM. and i brought coins with 50000, i am able to see the transections, but fluctuating(changing). sometime showing previous balance and some times showing updated balance. it got scared. pls help to resolve this.

my registered mobile number is [protected]. mail id is nani.rdy@gmail.com

added the attachment for reference

I also deposite 10000 in my zeb pay account but they canceled my deposit and even not send my money back to my bank account not i dont not wt to do i raised a ticket but poor zebpay time have no time to rply to that ticket, please help me out of this

suman11's reply, Sep 30, 2017
Did you get money back?
I placed an order few days back and deposited money into their axis bank account from my registered bank account which is also from axis bank.. amount was transferred and I submitted the transaction number to zebpay.. but instead of fulfilling my order they cancelled it.. when I approach the customer care they told me that they didn't received the amount..

After that I ask to my bank about my transaction and they confirmed me that transaction was successful and credited to zebpay IT services private limited.. Both accounts belongs to Axis Bank and bank has confirmed that amount is transferred successfully but they scammers r still not ready to accept it..

Now, I'm thinking to bring this matter to consumer court.. bcoz it belongs to consumer rights and security.. hope, will get justice from there..
roy bob's reply, Nov 1, 2017
Go ahead and do it
Somebody should teach them a lesson
Transferred 2, 00, 000 rupees to Zebpay bank account on 28th September 2017 and provided them the transaction number but they cancelled deposit order (D844193). Already checked with bank that money was sent to them and the reference number is correct. No support or reply from Zebpay.

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    +91 89 8004 0618
    202, Sarthik Square, S G Highway, Ahmedabad, Gujarat, India - 380054
    Zeb It Service Private Limited - Zebpay is a Fraud Company