Zebpay — amount deposited not credited to my zebpay account | |||
Hello I have deposited rs 9000 on 28th sep 2017 from my registered bank account of central bank in zebpay to zebpay's central bank account but the transaction cancelled and did not get the refund. Tran. Id #d841508 Reg. Mob no. [protected] Payment ref,[protected] Reg email : [protected]@gmail.com Please look into the matter and refund my money asap The customer care guys are amazing they dont know whats going on. They just say what they have been taught repeatedly. Its awful. They cant handle customer queries properly. Was this information helpful? | |||
 17 Comments | |||
Comments
Same situation with me...i deposited ₹20000 into the zebpay account today...the amount got deducted from my bank account..but never got credited in the zebpay wallet...its already been over 8 hours..
App Builder's reply, Dec 11, 2017
did you get the money in zebpay or in bank account ?
Same with me
I deposited 5000, not credited to my zebpay wallet but got deduxted from my bank account.
I have raised a ticket. Waiting for response.
I deposited 5000, not credited to my zebpay wallet but got deduxted from my bank account.
I have raised a ticket. Waiting for response.
App Builder's reply, Dec 11, 2017
did you get some response till the time ?
My transaction failed too. Kindly let know if anyone got refund.
Didn't get the money in account yet.
I also deposited 20, 000 on 11/12/2017 and it get deducted from my bank account but on zebpay it showing deposit failed
Still i have not got the refund
Please look into it..
seller name: Zebpay India
Bank Name:
Account Holder Name: Payment Gateway - PayU
Account Number:
IFSC Code:
amount: 20, 000 ₹
rate:
fees:
total: 20000 ₹
order no: #7261339
Still i have not got the refund
Please look into it..
seller name: Zebpay India
Bank Name:
Account Holder Name: Payment Gateway - PayU
Account Number:
IFSC Code:
amount: 20, 000 ₹
rate:
fees:
total: 20000 ₹
order no: #7261339
App Builder's reply, Dec 15, 2017
Same situation and same amount was with me. I had created multiple tickets at their site but didnt get any help. Then I decided to give them a low user rating on Google Play Store. I gave them 1 star with describing my situation and next day I got reply from a developer on Google Play Store. He asked the ticket number for this issue which I had created on ticket.zebpay.com and I gave him the ticket number. The next day(today) they solved my problem and I have got the amount in my Zebpay Wallet.
Thanks.
Thanks.
I initiated the transaction before 4 days but still money is not deposited into my Zebpay wallet. I cancelled my previous transaction and initiated new transaction yesterday using Express transfer but still the money is not deposited into my Zebpay wallet (Only able to see the status as PENDING ). The process is taking too long to get money deposited into my Zebpay wallet. Worst experience with Zebpay :(
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On account of zebpay it didn't transfer in my zebpay account