Zebpay — Money deducted from account. But not showing in wallet

Today i did a transaction from my account to zebpay wallet. But the amount is not being shown in wallet.
Im waiting from morning.
To cross check i later did a transaction of rs1.
And thats shown in zebpay wallet.
Here is my reference number
Your a/c no. XXXXXXXX4437 is debited for Rs.10000.00 on 29-08-20 and a/c XXXXXXX4983 credited (IMPS Ref no[protected].To report fraud or raise dispute, click kotak.com/fraud