Zebpay — payment reference no invalid

Hi i have deposited 5000 rupees to zebpay bank account (Central bank of india account), but my deposit order is getting cancelled saying that reference no is invalid

I have uploaded correct reference no only but still they are saying its invalid

I have tried to reach zebpay customer support but they are not replying mails and not picking calls

Iam helpless please help and look into this

I have attached payment transaction details for reference please resolve this