[Resolved] Zebpay — transfer ripple from other exchange to zebpay but not credited

bashashaik592

from Mysore, Karnataka

Address:	380051
Website:	www.zebpay.com

Hello sir/madam,

This complaint is on zebpay company registered under companies act of india.
On 9th february i made 4 transactions to r deposit ripple into zebpay. Out of which 2 transactions were successful but 2 more transactions are still stuck some where at zebpay. I have transferred 600 ripple and 340 ripple from other exchange to this zebpay which is worth more than 50000 inr. They have not yet credited the same in zebpay and they are passing time despite multiple tickets. Its been 48 hours but no proper response from customer care.
Transactions are success on xrp charts but some issue at zebpay itself. Attached screenshots

Below are the transaction details
1st transaction worth 599.98: 82c7fab80efc15987dd6255977a7df3541d91c740369bdf89f1f7fac4edb3f86

2nd transaction worth 339.9 ripples:
B19003dfdecb8b6d039d5b7512bd527eca4ad7af4d482791bfcca5247feaa870

My registered mai : [protected]@gmail.com
Number : [protected]

+2 photos

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Feb 13, 2018

Complaint marked as Resolved

Company had resolved my issue in 2 days and personally called me to check if my issue got resolved. Finally all good and issue solved

Zebpay customer support has been notified about the posted complaint.

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Comments

kewlaron

from Pune, Maharashtra

Hey,

Same is happening with me, did they deposit xrp into your zebpay wallet?

bashashaik592's [Complaint's author] reply, Feb 12, 2018

Yes they did today

's reply, Dec 30, 2021

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kewlaron

from Pune, Maharashtra

mine is not deposited yet, when did u transfer? what was the time on 9th?

bashashaik592's [Complaint's author] reply, Feb 12, 2018

Dont worry they will do.raise ticket

kewlaron

from Pune, Maharashtra

Yes I got it too, thanks.