Zebpay — withdraw amount not credited to bank making fraud with customers

THE UNSOCIAL

from Ahmedabad, Gujarat

Website:

www.zebpay.com

Had deposited money in zebpay. Then made a withdraw in zebpay on 3 january 2018 but till date i'm following this zebpay it service pvt. Ltd for money but getting reply it will be done in 24 hrs in process. My amount of 17, 769 rs is still pending and i did not recieve yet. Have made almost 13-15 calls to zebpay everytime they say you will get wait. No process in the world takes 10 days to transfer amount to your account. This is absolutely fraud and lie.
Need my money back by any ways now. Have provided them with all bank statement cancelled cheque etc whatever they asked for. Have all proofs and every conversation with me. Hope this company makes my payment soon.
(Google zebpay for more info about company) acting absolutely fraud now do not put money in it.
Owner : mahin gupta, saurabh agarwal, sandeep goenka.

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Zebpay customer support has been notified about the posted complaint.

Jan 13, 2018

Updated by THE UNSOCIAL Ticket no :721414
[protected]

Jan 13, 2018

Updated by THE UNSOCIAL Not getting any reply except will be done in 24 hrs and 48hours . For message at time of withdraw that withdrawal failed.Zebpay cancelled the withdrawal. So aksed for cancelled cheque again and told me to check bank details again.i checked and all was good.Uploaded new cancelled cheque again. Not they have everything so now again when I called they said your details are ok now, now the problem is due to heavy requests it is taking time.But how much time 10 days? I am thinking my amount is 17, 760 RS what about people with huge payments.

Jan 13, 2018

Updated by THE UNSOCIAL Today also I called and evrytime the customer care executives saying some different story.Why?
This is a lie and fraud going around.Need to support everyone's money here.
Have all records and documents about conversation and emails tickets etc.Voice.
Hope my wait will be over soon and my money would be in my bank till 15 January 2018 last.