Zee TV Complaints & Reviews

Hi there,

Zee tv is most prominent south indian tamil channel. However, the advertising in zee tamil is totally awful. Like, if a movie runtime is actually 2:30, zee tv runs it for 5 hrs and they try to shorten some scenes to match up their timings. This is poor channel.. Im currently watching nerkonda parvai in zee today (Oct 28th).. Im really pissed now that's the reason i'm here to complaint about this thing.. For every 15 mins movie scenes, i'm seeing 10 mins advertisment. This made me to change channel to sun tv.. If zee tv crew thinks why there are not popular you must consider that your advertising is very poor

I paid rs99 for one month premium subscription
So far account not activated. Sent payment details vide ticket no. 578325. No response and ticket closed. Raised complaint again vide ticket no. 579916. Sent details again. Ticket again closed stating details not received. Attaching the payment details

Apple subscription confirmation
1 month all access pack
Zee5 - shows live tv & movies
1 month all access pack (1 month)
₹ 99
Dear vinod,
This email confirms your subscription purchase:
Subscription 1 month all access pack
App zee5 - shows live tv & movies
Content provider z5x global fz-llc
Date of purchase 16 october 2019
Subscription price ₹ 99/month
Payment method mastercard... 5137
Your subscription will renew at ₹ 99 unless you cancel by 15 november 2019.
To learn more or cancel, review your subscription.
Sincerely,
Apple
For help with subscriptions and purchases, visit apple support.
Privacy: we use a subscriber id to provide reports to developers.
Apple
Apple id summary • terms of sale • privacy policy
Copyright © 2019 apple inc.,

I have taken zee5 premium subscription worth rs 999 from my apple subscription on 17th of october 2019 but i am unable to watch any of the premium contents and zee5 app says i have no active subscription. I have raised complaint against them on their customer care mail id (Support.[protected]@zee5.com).
On that complaint they asked for invoice screenshot which i have shared twice. Still they said they haven’t received the document they asked from me and the closed the ticket.
The ticket number is 579192.
I have raised the same complaint on twitter also but there also i didn’t get any proper response other than only “we’re looking into it”.

Please help me resolve this issue. I am attaching all the required docs.

I have paid an amount of 999/- for the annual subscription to zee5. The money has been paid through amazon pay and accordingly it has been deducted from my account.

A successful transaction message has also been received through amazon pay end. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.

I have raised complaint in the app as well but there was no response.
Please refer below the email from amazon pay confirming the successful transaction.

Amazon pay logo
View your transactions

Hi shubha prabhu satam,
Thank you for transacting with us. We'd like to let you know that zee5 has received your payment.
Transaction details:
Date: tuesday, 15 october, 2019 4:41:11 pm ist
Seller: zee5
Amazon pay transaction id: p[protected]
Zee5 id: 5010018_v4ypn2wl6jmizfdl
Status: successful
Transaction amount: rs.999.00
Payment information
Paid by amazon pay balance: rs.999.00

Kind regards,
Shubha

My ticket no is 574605.. Have paid the premium but unable to watch on tv. Im able to watch netflix on my tv but not zee5.. Even though i have paid the premium.. Please get in touch on [protected] or [protected] to resolve the issue.. I really look forward for a call from zee5 team and hope they resolve my issue and i'm able to watch all my favourite episodes as soon as possible..

Hi i am not able to see zee5 on my tv. Its active on my mobile. How to get activated in tv. This is free subscription from airtel. You are requested to let me know how to start it on tv. On my tv screen only logo comes and get stuck. Please send me link so that i can start it. I request you to share some numbers so that i can talk and explain everything in detail as i may not be able to explain it by writing it.

Hello
I am a big fan of bhabhi ji ghar pyar hai
I took my subscription out just to watch this with subtitles,
Why have they stopped english subtitles i’m very dissatisfied and i’m considering stopping my subscription if this service is not provided as i dont understand hindi but i love the show
The subtitles option is there but they don’t work
Your feed back would be appreciated
My email address is
[protected]@live.co. Uk

Many thanks... (But disappointed)

I have paid rs 499 as one year subscription on 21 september through hdfc net banking systems and the account is debited to my account. The ref in my statement is
Lqqxk4ejbn72npow - payuzee5 rs. 499.

However i am not able to watch zee5 premium on my ipad. Can you please look into it and solve the problem. I am very frustrated.

My email i’d is [protected]@hotmail.com
Phone no. [protected]

Horrible to see such big groups cheating customers so openly.
This complained is being written against zee for the sole reason that even after deducting money from the bank account they aren't providing me with the services for which i paid.
They say that the transaction has been pending, then say verify, which wasn't working.

Horrible to see indian ott platforms have such pathetic user interface.
This has been happening with many customers who already filed a complaint against this. Hope some serious action is taken against these criminals.

Zee channels are not working on fastway cable set - top box from last few days, we pay for these channels so why cant we get a satisfying results. Please solve this problem asap. I'm not able to enjoy watching my serials zee tv is the only channel i watch for serials.
Being a loyal viewer of zee tv i'm quite upset. Hope you will see to it.
Thank you

If such problem arise why should i use zee5
I have already logged in my tv by authentication code after watching zee5 for two months now it says register ur device (We dont have such problem with other app) no option of log in.. The app directly takes u to the window when i try to watch premium content..

You are not logged in please login to continue.. After clicking, window directly takes u to authenticate device.. Page

No 195, bajanai koil street,, ambarishapuram, arakkonam, tamil nadu, india
Varam deenan on sep 27, 2019
Submitted a complaint on 27th sept... No updates yet..

Yesterday's episode in kandukonden kandukonden serial my photo is posted... Want to knw how zee tamil can have rights to post my photo without my permission... Need clarification... Where u hacked my photo... Need answer for this... I felt very bad after seeing my photo in serial... That too in a bad scene... All. Of my friends and relatives seen the serial. And calling me continuously... Am very upset and sad after the scene... That showed as a crime story back ground... Spoiled my image... How can you post others pic without their permission in a official and open tv serial...??? Its not fair... I need answer and justice... It shows how our technology is free to hack our private pictures and data... Very bad and irritating... Guys kindly help me out..

I have just buy a all access monthly plan pack which cost 9.99 dollars a month. I have pack a payment through apple pay and at the time of payment ;the payment was successful when i try to see the serial which we can see only when we buy a premium plan but i am not able to see anything because there is a notification that something went wrong. Please resolve this matter as soon as possible.
Email me on :[protected]@gmail.com

In the serial kumkumbhagya, ab to hai tumse rabta and guddan, kundali bhaya and many more serials false things which were not happened in our real life was shown every day.
Due to all these things the atmosphere and the ladies and youth and adults behaving like that.
So please stop showing this types of events in the serials only try to entertain the viewers.

I paid for 1 month subscription using google pay app on zee5 mobile app on 21/09/2019. My money was deducted from google pay (Attached the screenshot as well), but then there was this error code which sucks and now
I am stuck here. (Refer the screenshots again..) and i am not subscribed for the premium yet...
Hell there is no payment history in the app as well.

Resolution: i need my money back.. Asap..
Pay back on my upi id [[protected]@okhdfcbank]
Free advice: zee5, your app sucks..

I have a samsung nu7100 smart tv. Which has the zee5 app installed on it. At first the apl was running all okay. But since past month or so i cannot play videos. As soon as i choose the shows or movies option sorry, something went wrong, please try again, error pops up. I even upgraded my internet. Now its even more than when it used to run smoothly. What do i do?

I have already subscribed to zee 5 monthly pack of 99... (All access pack) on 9september through amazon pay for which already attached a screenshot of message & transaction id. Still can't access any premium shows or movies... When you are deducting the money from the account... Why are u not let us access your shows... It's mere customer harrassment... I want this to be resolved today or else want my money back

‘haivaan: the monster’ your tv show telecasted some heterosexual men acting like homosexuals. But that’s totally fine but the worse part is that they’re being mocked by these two aged people showing that as some kind of sin which is homophobic and unacceptable to show on national television. I request to take care of this or tweet doesn’t take much time in getting viral. Your channel has a great influence on children and middle aged people and promoting homophobic content or call gay people as words like ‘chii’ is unacceptable especially when you’re on a platform which has a great affect on a childrens mind. It’s our responsibility to let the children be who they wanna be and choose their partners. So i request you to please take care of it.

Mujhe aapko ye bole bhi accha nahi lag raha hai ke aap is show ko band karo ya ye bar bar jo islam ka naam leke aur sheriyat ka naam leke islam ko ka galat massage de rahe hai qki agar aap islam ke bare me jante to aisa show nahi banate the ye. Ishq subhanallah ye show raat me 10 baje aata hai hame is show me jo story aur islam ka galat matalb bata raha hai wo nahi pasand hai isse islam ka galat matalb nikalta hai aur hamare dil ko taklif hoti hai to plz isko aap aise na dikhaye

Good day, i have uploaded the zee5 app on my computer so that i can watch zindagi-ki-mehek. The subtitles are in russia and hindu. Can you kindly assist me on how to go about getting the subtitles in english. The series is very interesting and sometimes here in south africa we don't see all the series episode as they are being cut off, basically we don't watch the full story, thay is why i have decided to download the zee5 app that i can be able to watch in full. But now i don't understand the language that is why i'm requesting the english subtitles to be uploaded.